FAQ

Good questions.

Everything buyers usually ask before their first order.

Why do I need to be a member to see prices?

Wholesale pricing is reserved for resellers on our stock list. Joining is free — sign up and prices appear straight away.

What’s the difference between a sampler and a raw lot?

The 50kg sampler is hand-checked and resale-ready. Raw lots are genuinely unpicked donation stock — you sort it and keep the finds.

Is stock guaranteed?

The manifest is an availability guide. Stock rotates, and quantities are confirmed with you before dispatch.

How do I pay?

Add items to your cart and check out. Secure card payment is being connected; until then we’ll confirm payment with you directly.

Where do I find my course after buying?

Courses appear in the Courses tab of your member dashboard once payment is confirmed.

How does 1:1 coaching start?

After purchase we’ll contact you to book an intro call and schedule your eight sessions.

Do you ship Australia-wide?

Yes. Freight is quoted based on your location and the lot size — see our Shipping page.

Draft wording — please review before launch.